Employment Spotlight: Applicability of the Apology Ordinance in the Workplace
Increasingly, there has been a spotlight on issues and complaints which arise in the workplace. Common issues might include complaints relating to harassment, bullying, discrimination and preferential treatment. When tensions run high, an apology is often valuable in helping to diffuse conflict and amend relationships. However, there is often a general reluctance to apologise for fear that it might constitute an admission of fault which might be used against a party in legal proceedings.